We're here to help
Contact Us
At ODCC, we’re here to help you with your shopping experience. If you have any questions about your order, delivery, Cash on Delivery (COD), returns, exchanges, or products, please get in touch with us.
Business Information
Brand Name: ODCC
Legal Business Name: Original Design Trading Co LLC SP.
Business Address: Shop No. 08 F2, Mega Mall, Sharjah, United Arab Emirates.
Website: https://ODCC.ae
How Can We Help You?
Our customer support team can assist you with:
- Order status and order-related enquiries
- Delivery information and shipping charges
- Cash on Delivery (COD) and payment confirmation
- Returns and exchanges
- Refund enquiries
- Product information, sizing, and availability
For the quickest assistance, contact us on WhatsApp or email us. Our team will be happy to assist you during customer support hours.
Returns and Exchanges
To request a return or exchange, log in to your account, go to Orders → Return, and submit your request within the applicable return period. Please refer to our Return & Exchange Policy for eligibility requirements and full details.
Order Enquiries
For assistance with an existing order, please include your order number and the mobile number used when placing the order so we can help you more efficiently.
ODCC — INDEPENDENT & PROUD